Festival Lehenga Choli

FAQ - Frequently Asked Questions

Q: How does custom stitching and taking measurements work?

A: After you place your order, we email you an easy-to-use measurement form with visual guides for each body dimension. Once you fill it out and send it back to us, our master tailors stitch your Lehenga strictly to your provided measurements to ensure the ultimate tailored fit.

Q: Do you offer Australia-wide shipping for ethnic wear and Lehengas?

A: Yes, we deliver our entire collection of Lehengas, Sarees, and festive outfits Australia-wide. Whether you are located in major cities like Sydney, Melbourne, Brisbane, Perth, Adelaide, or regional Australia, we provide fast and reliable doorstep delivery with order tracking.

Q: How long does delivery take for Lehengas within Australia?

A: Standard shipping within Australia typically takes 3–7 business days depending on your location. For custom-stitched or made-to-order Lehengas, please allow an additional 10 Days for tailored fitting before dispatch. Express post options are also available at checkout for urgent wedding or festival needs.

Q: What is the difference between a Bridal Lehenga and a Festival Lehenga?

A: Bridal Lehengas are heavily embellished using traditional hand-embroidery (zardozi, dori, threadwork, and stones), crafted with multi-layered dupattas and heavy velvet or raw silk fabrics. Festival Lehengas are lighter, prioritizing comfort, ease of movement, and vibrant patterns like printed organza, lightweight georgette, or digital prints.

Q: Are your Lehengas pre-stitched, semi-stitched, or customizable?

A: We offer semi-stitched (Material Only) outfits, ready-to-wear sets, and full custom-tailoring options. Semi-stitched sets allow you to customize the blouse size and skirt waist to your exact measurements, ensuring a perfect fit regardless of body shape.

Q: How should I clean and store my Lehenga after an event?

A: We strongly recommend dry cleaning only for all embroidered, silk, velvet, and embellished Lehengas. Store your outfit in a breathable fabric garment bag (avoid plastic covers) in a cool, dry closet to preserve the embroidery and fabric quality.

Q: How can I contact customer support if I have further questions?

A: We are here to help! You can reach the The Designer Outfit (TDO Australia) team through any of the following options:

  • Email: Send your queries to support@thedesigneroutfit.com.au and our support team will get back to you promptly.
  • Phone: Call us directly on 0426 619 252 for immediate assistance.